Paramount Capital is at the intersection of the credit provider and the originator.
- Primary Servicing
- Enhanced Backup Servicing
- Contract Verifications
- Document Custodial
- Borrowing Base Certifications
- Best in Class Technology
- Robust Compliance Programs
Primary Servicing
We offer industry-leading private label primary servicing solutions, encompassing new account onboarding, efficient receivables management, and frictionless omnichannel borrower communications, all within comprehensive compliance standards. Get personalized support through dedicated Partner Success Managers and access in-depth reporting and analytics.
Backup Servicing
Our backup loan servicing includes Basic (Cold), Enhanced (Warm), and Parallel (Hot) with uncompromising data security, leveraging advanced measures including physical security protocols, encryption technologies, and robust access controls. Geographically diverse backup locations mitigate the risk of data loss from localized incidents or disruptions.
Reporting Data & Analytics
At Paramount Capital Group, we understand the importance of staying ahead of the curve and embracing consumer lending technology to offer unparalleled benefits to our clients. Through innovative solutions, state-of-the-art tools and reporting including “static pool analysis”, and loan data, we are redefining loan servicing to streamline processes, enhance the customer experience, and drive success.
Hindsight to Insight
Every lender has different exposures and risks depending on their clientele. With real-time, customized data, we offer in-depth analytics allowing you to make critical decisions in less time without needing to outsource or in-house reporting work.
Omni-Channel
Communication
With seamless interaction across various channels, borrowers can engage effortlessly through their preferred means of communication such as SMS, chat, email, or phone, ensuring a high-touch approach.
SMS
Borrowers can receive timely reminders, payment updates, and helpful tips delivered straight to their phones, helping them to stay informed.
CHAT
A live chat function can help borrowers address any questions, comments, or concerns they may have about their loans, ensuring that issues are resolved quickly.
For borrowers who prefer email as a mode of communication, they can receive payment notices, reminders, newsletters and other helpful information delivered right to their inbox.
PHONE
Sometimes, you just want to talk to someone to discuss more complicated issues. For these borrowers, our customer service reps can help solve issues faster so they can resume payments.
READY TO TAKE THE NEXT STEP?
We’re ready to listen and develop a solution for your unique needs.